My Work
I've spent my career learning how to see.
As a web developer, I learned how systems are built. As a UX designer, I learned how people move through them. As a Design and Product Operations leader, I learned how teams become them, or break trying. That progression wasn't accidental. It was pattern recognition. I've always been drawn to the space between the problem and the person experiencing it, finding the thread that connects what's broken to what's possible.
Today I build internal experiences. The processes, systems, and knowledge infrastructure that help product and delivery teams do their best work. I design SDLCs, operationalize delivery models, and create the kind of clarity that turns friction into flow. My "users" happen to be the people building the product, but the craft is the same: understand the pain, find the pattern, solve it together.
I thrive in complexity. I'm energized by organizations that are ready to stop improvising and start building something that scales, and I bring both the strategic vision and the hands-on execution to get them there.
Experience
Rapid7
Progressed from Senior UX Designer through Design Operations to Lead Product Operations Manager. Built the investigative experience for Detection & Response, program managed the Design System migration, and now own the operational infrastructure connecting planning to execution across Product, Design, and Engineering.
Convene
Bridged high-level planning and roadmapping with the execution of new projects and initiatives across the company portfolio on the Convene Product Design team.
TripAdvisor
Crafted effortless shopping experiences for travelers in the Hotel business unit while driving business revenue and ensuring a dependable service for hotel partners.
PayPal
Contributed to PayPal Here and a new white-label wallet project for clients like BP Gas and Subway. Conducted research, developed product designs, and helped shape strategic improvements for mobile experiences.
athenahealth
Worked across three scrum teams to enhance the Clinicals product. Led strategy and design, applying agile methodology to guide wireframing, visual design, and user research.
MobileAware
Led client projects using Agile/Scrum, from sketching and wireframing through asset creation and visual design. As the iOS design leader, ensured a user-centric approach across every deliverable.
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